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Booking.com Review Booking.com Reviews | Glassdoor

Booking.com Review  Booking.com Reviews |  Glassdoor

booking.com Reviews | Glassdoor

Updated Jul 8, 2022

<a href=booking.com President and CEO Glenn Fogel” class=”headshot photo lazy lazy-loaded” src=”https://media.glassdoor.com/people/sqll/256653/booking-com-ceo1566399781456.png” data-original=”https://media.glassdoor.com/people/sql/256653/booking-com-ceo1566399781456.png” title=”booking.com President and CEO Glenn Fogel”/>

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Top Review Highlights by Sentiment

Cons

  • booking-com-salary-Reviews-EI_IE256653.0,11_KH12,18.htm” class=”css-1vg6q84 e108tx6a4″>low salary and no evolution for the employees Even if you have skills you cannot use them.(in 290 reviews)
  • booking-com-pay-Reviews-EI_IE256653.0,11_KH12,15.htm” class=”css-1vg6q84 e108tx6a4″>low pay and welfare especially for operation team(in 123 reviews)

Pros & Cons are excerpted from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of booking.com and is not affected by filters.

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  1. Current Employee, less than 1 year

    Featured Review

    Jan 11, 2022 – Events Specialist in amsterdam

    Pros

    Great people to work with and learn from, you get much more responsibility at booking.com compared to other large companies I have worked for, and this sense of autonomy really makes you feel like you are owning your work and improving your skills in a company that actually cares about your career. Relocation team went above and beyond to really make you feel valued, before you have even started! Culture is friendly and there are always open conversations going on throughout the business on important topics, such as wellbeing, diversity and inclusion. Work/life balance is great and lots of perks!

    Cons

    Onboarding remotely wasn’t the most fun in a pandemic but booking.com did their best to keep us all engaged throughout the sessions.

    2 people found this review helpful

    booking-com-RVW57724811.htm” data-type=”EMPLOYER_REVIEW”>
  2. Former Employee, more than 5 years
    Apr 9, 2022 – CSE in Orlando, FL

    CEO Approval

    Business Outlook

    Pros

    One of the reasons I liked working at booking.com was because of the diversity of cultures.

    Cons

    I don’t think there are cons if you work hard.

    1 person found this review helpful

    booking-com-RVW62532293.htm” data-type=”EMPLOYER_REVIEW”>
  3. Current Employee, less than 1 year
    Jun 20, 2022 – People/Talent Leadership Role in New York, NY

    Pros

    Family and People first. It is amazing how much care people have for each other and the mission. The people that I work with are amazing and supportive and you feel that booking has your best interests at heart. booking has a variety of learning tools as well, classes, virtual, and self paced. You can grow your career in many different areas because of the global footprint and multitude of positions. Benefits are good and can I say travel?! The world is opening back up and it is great to be able to explore with my family and my team!

    Cons

    Matrixed org and there is a balancing act between Global and regional that sometimes don’t align well. Because of all of the time zones it can be a challenge to connect with some if you are doing things that are outside of your region.

    Continue reading

    Be the first to find this review helpful

    booking-com-RVW65772153.htm” data-type=”EMPLOYER_REVIEW”>
  4. Jul 8, 2022 – Account Manager

    Pros

    Great employees. Excellent work environment

    Cons

    The bonuses aren’t large enough

    Continue reading

    Be the first to find this review helpful

    booking-com-RVW66479585.htm” data-type=”EMPLOYER_REVIEW”>
  5. Current Employee, less than 1 year
    Jun 28, 2022 – Account Manager in Los Angeles, CA

    Pros

    Led by a very proactive leadership that sets everyone up for success. Everyone is very professional and helpful to one another, regardless of region. Constant training is provided and managers are always available. Decent perks with current WFH setup. Offices are beautiful, they really take care of their employees.

    Cons

    I haven’t found any so far.

    1 person found this review helpful

    booking-com-RVW66067058.htm” data-type=”EMPLOYER_REVIEW”>
  6. Former Employee, more than 1 year
    Jul 8, 2022 – Credit Controller in Grand Rapids, MI

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Benefits Stable hours Team outings

    Cons

    Very old computer systems to work with

    Be the first to find this review helpful

    booking-com-RVW66471614.htm” data-type=”EMPLOYER_REVIEW”>
  7. Former Employee, more than 1 year
    Jun 30, 2022 – Customer Partner Specialist

    CEO Approval

    Business Outlook

    Pros

    booking has some of the best benefits I’ve ever seen a company offer. The company culture is also great.

    Cons

    Needs to view employees as people and not numbers.

    Be the first to find this review helpful

    booking-com-RVW66151578.htm” data-type=”EMPLOYER_REVIEW”>
  8. Former Employee, more than 1 year
    Jun 28, 2022 – Customer Service Representative in Grand Rapids, MI

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Good benefits and a good amount of PTO

    Cons

    Company only cared about numbers, wanted short calls but had a lot of “unscripted” things they wanted you to get in, in every call.

    Be the first to find this review helpful

    booking-com-RVW66075369.htm” data-type=”EMPLOYER_REVIEW”>
  9. Former Employee, less than 1 year
    Jun 15, 2022 – Anonymous Employee in Berlin, NH

    Recommend

    Business Outlook

    Pros

    Nice office, free food and snacks

    Cons

    They fired everyone who had limited contracts and closed the office. Recently I saw their office in Amsterdam, looked very similar to what we had

    2 people found this review helpful

    booking-com-RVW65606576.htm” data-type=”EMPLOYER_REVIEW”>
  10. Former Employee, more than 8 years
    Jun 23, 2022 – Customer Service in Grand Rapids, MI

    Pros

    Good people and good benefit.

    Cons

    Training or detail info is not enough provided before launching out new products.

    Be the first to find this review helpful

    booking-com-RVW65909128.htm” data-type=”EMPLOYER_REVIEW”>

booking.com Reviews FAQs

booking.com has an overall rating of 3.7 out of 5, based on over 6,152 reviews left anonymously by employees. 73% of employees would recommend working at booking-com-EI_IE256653.11,22.htm”>booking.com to a friend and 56% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, booking.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about booking-com-Salaries-E256653.htm”>employees and booking-com-US-Benefits-EI_IE256653.0,11_IL.12,14_IN1.htm”>benefits at booking.com. This rating has decreased by -2% over the last 12 months.

73% of booking.com employees would recommend working there to a friend booking-com-Reviews-E256653.htm”>based on Glassdoor reviews. Employees also rated booking.com 3.8 out of 5 for work life balance, 3.8 for culture and values ​​and 3.1 for career opportunities.

Popular Careers with booking.com Job Seekers

Work at booking.com? Share Your Experiences

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booking.com Careers

booking-com-banner-1647940930997.jpg” src=”https://media.glassdoor.com/banner/bh/256653/booking-com-banner-1647940930997.jpg” alt=”Cover image for booking.com” class=”css-8atqhb”/>

A career at booking.com is all about the journey, helping you explore new challenges in a place where you can be your best self. With…booking-com-EI_IE256653.11,22.htm” data-selector=”wwwuMoreLink”>More

This is the employer’s chance to tell you why you should work for them. The information provided is from their perspective.

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